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Frequently Asked Questions

Everything you need to know about our products, services, ordering and delivery. Can't find your answer? Contact us directly.

Products
We supply a wide range of premium spices including seeds, powders, whole spices, dried herbs and custom blends. Our catalogue covers over 100 spice varieties sourced from more than 50 countries including India, Vietnam, Indonesia, Sri Lanka, Morocco, and more. Browse our full product range on the Products page.
We carry both organic and conventionally grown spices depending on availability and client requirements. Please specify your preference when contacting us, and we will confirm availability for the specific products you need.
Yes. We offer full private label and custom packaging services. We can package spices under your brand with custom labels, bag sizes and packaging materials. Contact us to discuss your specific requirements and we'll put together a proposal for you.
Ordering
Minimum order quantities vary by product and type. Generally we work with wholesale quantities. Please contact us at inquiry@jantekspices.com or call +1 647-550-8340 to discuss the specific products you need and we'll confirm the MOQ for each item.
To place an order, use the contact form on our Contact page or reach us directly by phone or email. Tell us the products you need, quantities, and any special requirements. Our team will respond within one business day with availability, pricing and next steps.
We work with a range of clients including wholesalers, retailers, restaurants and food manufacturers. Rather than chasing volume alone, we take on a limited number of new clients each year so we can fully support the partners we serve. Reach out to us and we'll see if we're a good fit for your business.
Payment terms are discussed and agreed upon during the ordering process. We accommodate various payment methods for our business clients. Contact us to discuss terms that work for your business.
Shipping & Delivery
Yes, we supply clients across North America and internationally. We have experience navigating international shipping and customs requirements. Contact us with your location and we'll outline the logistics options available to you.
Delivery timelines depend on product availability, order size, and your location. Domestic orders within Canada typically take 3–7 business days. International shipments vary by destination. We'll provide an estimated timeline when confirming your order.
Yes. We have extensive experience with international trade documentation including certificates of origin, phytosanitary certificates, and customs paperwork. We work closely with freight partners to ensure smooth import processes for our clients.
Services
Absolutely. Custom spice blending is one of our core services. We can develop unique blends based on your recipe, flavor profile or product specifications. Our team works with you through sampling and iteration until the blend is exactly right for your needs.
Yes, we offer professional spice grinding to various particle sizes depending on your product requirements. Whether you need coarse grind, fine powder or anything in between, we can accommodate your specifications.
Quality & Sourcing
Quality is at the core of everything we do. We visit farms and meet suppliers in person to verify growing and processing conditions. Every shipment undergoes strict quality control checks before dispatch, ensuring consistent flavor, aroma and performance with every order.
We source directly from trusted family-owned growers and processors in over 50 countries. Key sourcing regions include India, Vietnam, Indonesia, Sri Lanka, Morocco, Spain and many more. Direct relationships with growers allow us to ensure traceability from field to finished product.
Yes. All products we supply comply with Canadian food safety regulations and applicable international standards. We work with suppliers who maintain proper certifications and follow food safety best practices throughout their production process.

Still have questions?

Our team is ready to help. Reach out and we'll get back to you within one business day.

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